Opensignal Report: Airtel Named India’s Best Home Internet Provider, Wins All Five Overall Experience Awards

Airtel Leads in Overall Home Internet Experience

Airtel outperformed its competitors in all five categories, including Reliability, Consistent Quality, Download Speed, Upload Speed and Video Experience.

In overall reliability, Airtel scored 486 points on a scale of 100 to 1,000, compared with Jio’s 423 points. This represents a 63-point lead, or approximately 15% higher performance.

In internet speeds, Airtel recorded a 26–27% lead over Jio, according to the report. BSNL secured the second position in speed performance, trailing Airtel by just 0.5 Mbps in download speed and 0.8 Mbps in upload speed.

Airtel Named Best Fixed Wireless Home Internet Provider

Airtel also secured the title of Best Fixed Wireless Home Internet, winning all five awards in the Fixed Wireless Access (FWA) category.

The report recorded Airtel’s FWA download speed at 32.4 Mbps and upload speed at 20.7 Mbps. In comparison, Jio registered download speeds of 25.7 Mbps and upload speeds of 17.1 Mbps.

Airtel therefore led Jio by 6.7 Mbps in downloads and 3.6 Mbps in uploads.

Better Consistency and Reliability in FWA Services

Airtel also maintained its lead over Jio in FWA consistency and reliability.

As per the report, 66.2% of Airtel’s tests met the Consistent Quality thresholds, compared with 55.0% for Jio. The difference between the two providers stood at 11.2 percentage points.

In FWA Reliability, Airtel scored 450 points, while Jio received 382 points. Airtel’s score was 68 points, or 18%, higher than Jio’s.

The Opensignal report highlights Airtel’s performance across both fixed broadband and fixed wireless home internet services, placing the company ahead of its competitors across the key experience parameters assessed.

Read the full report:
https://insights.opensignal.com/reports/2026/11/india/fixed-broadband-experience